Should we chase this lead? Who owns it, what is the jobsite, what follow-up is due, and what was already sent? |
Lead work page with customer, contact, source, location, files, photos, communications, follow-up, activity, estimate link, and outcome. |
Estimating does not waste the first hour asking sales where the site, files, or contact history went. |
Can we bid this cleanly? Which bidders, scopes, addenda, RFIs, takeoff items, alternates, and proposals are in play? |
Estimate work page with RFP groups, no-login planrooms, bid files, RFIs, addenda, takeoff, alternates, bid letter, competitor tracking, and bid results. |
When the job is won, operations can see the bid files, bidders, addenda, and proposal work without starting over. |
What changed on the job? Is this an RFI, submittal, change order, T&M ticket, pay application issue, drawing/spec issue, or closeout item? |
Project page with management, field, financial, schedule, files, drawings, specs, distribution, and setup controls. |
The PM can price, document, or route the issue while the backup is still tied to the job. |
Can we bill the service call? Was the tech dispatched, was the work completed, what parts/labor were used, and did the customer sign? |
Service ticket and Work On flow with dispatch slots, technician assignment, site/equipment context, line items, files, signature, billing review, invoice, and payment link. |
Service and billing can see whether the visit is ready to invoice without guessing from texts. |
Is payroll going to be a mess? Are hours coded to the right job/service/overhead work, and are PTO, expenses, and HR files current? |
Timeclock/HR with clock status, employee/crew/company timesheets, PTO, expense accounts, receipts, employee files, HR library, and manpower context. |
Labor and reimbursement cleanup happens before payroll, not after everyone is annoyed. |
Who needs to sign or review? Does this need an owner, customer, vendor, subcontractor, employee, or internal countersignature? |
Document templates, envelopes, public signing links, RFP planrooms, review portals, subcontractor portals, executed packages, and audit history. |
Outside people get the one link they need, while your internal record keeps the audit trail. |