BuildDaily Guide
How to manage construction service tickets
To manage construction service tickets, track the customer, site, equipment, issue, assigned technician, dispatch schedule, status, labor, materials, other line items, files, signatures, billing state, invoice state, and completion history.
Checklist
- Customer
- Site
- Equipment
- Technician
- Dispatch slots
- Status
- Line items
- Files
- Signature
- Billing
- Invoice
- Completion history
Where it fits in BuildDaily
The record lives where the work happens: inside the project, estimate, service call, file area, document packet, CRM record, time entry, or manpower plan.
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